Details
Bus Drop-off Reservations
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Date
Thursday, August 21, 2025
Description
Notes
Bus Unloading/Loading:
- Once your bus drop-off reservation is complete, you will receive an order confirmation along with your Bus Drop-off Pass(es) and Bus Passenger Entry Passes.
- After bus drop-off reservations are processed, Zoo Parking will email you your bus drop-off code two weeks before your visit.
- All buses in the group must be included in the reservation, arrive together, and have the bus drop-off code visible in the windshield prior to arrival.
- Drop-off passes are valid only for the issued date and void if altered.
- Groups with more than 3 buses must make multiple reservations.
- Upon arrival, please adhere to the following:
- Be Ready! Guests should have all belongings gathered and ready to depart the bus
- Be Informed! Please provide any group communication prior to arriving or disseminate inside the Zoo after unloading
- Be Safe! All groups must enter the park immediately after unloading. Groups will not be allowed to linger or sit in the unloading zone.
- For loading/departure, please adhere to the following:
- Be Ready! All guests in the group must be ready to load the bus upon arrival
- Be Informed! Please establish a roll call area inside the Zoo before heading to the designated pick-up location
- Be Safe! Limited space will be available at the pick-up location. Groups must wait until their bus arrives before entering the loading zone
Chaperones and Zoo Tips:
- All children (16 and younger) must be accompanied by an adult chaperone
- At least one adult chaperone is required to accompany up to 10 children
- Any chaperone or additional guests arriving at a later time must secure their own parking/entry pass and must have contact information for their onsite group representative
- Outside food and beverages are permitted, however, there is no storage area available for these items.
- The Zoo is open rain or shine. We have many indoor facilities, and if you dress for the weather, you can still thoroughly enjoy your visit
Accessibility Information:
- Visit the Accessibility page on the Zoo’s website for information.
Terms & Conditions: The terms and conditions ("Terms of Sale") apply to all purchases and reservations of daily Entry Passes, Memberships, Parking Passes, and Special Event Tickets (“tickets”) from the Smithsonian's National Zoo & Conservation Biology Institute secure checkout site. This website is for visitors’ personal use only, and all orders are valid only for the stated visitor(s), guest(s), date, and time. Tickets may not be sold or transferred. Tickets reserved through an unauthorized sales channel may be voided or you may be refused admission. Valid identification or proof of membership may be required to enter the Zoo and/or event venue. Parking Passes, Tickets and/or Memberships purchased are nonrefundable. Exchanges are subject to availability. By placing an order, you agree to the Terms of Sale.